Companion Email FAQ
ZOMAE sends automated emails at key growth stages. No account needed. Here’s what to expect.
What You’ll Get
Email 1: Order confirmed (immediate) Email 2: Shipped (on ship) Email 3: Planting guide (3 days after delivery) Email 4: Sprout check (7 days after planting) Email 5: Thinning guide (14 days after planting) Email 6: Harvest guide (45 days after planting) Email 7: Day 60 follow-up (63 days after delivery)
How to Manage
Can I opt out? Yes. Every email has an unsubscribe link.
Can I change the schedule? No. Based on your delivery date.
What if I planted late? Emails may arrive before you plant.
Do I need an account? No. Tied to your order email.
Will you spam me? No. Only the 7 emails listed.
Can I reply to the emails? Yes. For germination issues, reply with a photo.
Common Questions
What if I don’t receive emails? Check spam. Add hello@zomae.com to contacts.
Can I get emails in another language? Not yet. English only.
What if I ordered multiple kits? You’ll get emails for each kit.
Can I forward to someone? Yes.
Do the emails include ads? No.
What happens after day 63? Nothing unless you order again.